Frequently Asked Questions
Is the base piece included in the price?
Yes, the base piece is included in the price. I will provide it unless you prefer to send your own clothing — just ship it to me!Do you ship?
Yes, I ship internationally.What happens if my package is lost or delayed?
Once your package is shipped and you’ve received a tracking number, it is no longer my responsibility. For any delays or lost packages, please contact USPS directly, as I have no control over shipping once it leaves my hands.Will my team or organization’s colors match exactly?
I do my best to match colors using a variety of materials and techniques. However, exact hues may vary slightly due to differences in production methods and material availability.How do I care for my custom apparel?
To keep your item in the best condition:
Wash inside out in cold water (gentle cycle) or hand wash
Lay flat or hang to dry — do not tumble dry
Avoid bleach and harsh detergents